Quotes
We were told to actually go home and expect an email within 24 hours, which actually I think it’s quite insulting for us,
said Mr Fedor, who works in business development We were told what to do, where to go,
I mean, it’s really bad luck,
said Mr Backshall, who is with the military At the time the weather looked all right, (I thought) maybe there was an emergency patient,
We are going off for holiday, and then I also booked a musical, so I have to cancel, and I’m (likely) not going to get back my money,
said the 66-year-old, who works in the mental health field We’re just going to go home and repack our suitcases without winter gear, I guess, and then maybe do something within Asia for now,
These things are going to happen, it’s about how they (deal with it) … I couldn’t speak more highly of Singapore Airlines,
(We ... We flew) nearly seven hours and (ended up) back in Singapore, then we have to fly back another 13, 14 hours,
We haven’t slept for a couple of days, it’s just been a nightmare ever since Thursday, and we don’t even know what day it is now,
At the moment, I think that the real focus is how to mitigate the impact of the airport closure on airlines and also on the people who work there,
Yusof explained, as it could take days, or even weeks, for airlines to clear the backlog of passengers This will clearly have a significant impact on our operation and our customers and we’re working as quickly as possible to update them on their travel options for the next 24 hours and beyond,
the airline said in a statement sent to CNN The flight will subsequently be cancelled,
SIA will provide all necessary assistance to the affected passengers, including providing hotel accommodation, and reaccommodating them on alternative flights or land transport,
Singapore's flag carrier said Passengers should not travel to the airport under any circumstances until the airport reopens,
Heathrow is experiencing a significant power outage across the airport due to a large fire at a nearby electrical substation
A Heathrow Airport spokesperson said It is very likely we will have passengers due to travel on connecting flights to Heathrow, and we would advise them to contact their airline directly